Francis House Homecare provides high quality care to people who need support to maintain independent lives at home. Our live-in care services in Kempston are founded on professional skills, kindness and compassion. For this reason we match our support staff carefully to clients, in order that a relationship based on trust can develop over time.
Our care plans are created with the input of our clients and are tailored to each individual. They reflect the level of service required to ensure that our client’s needs are met. We also carry out a risk assessment. This is monitored and adjustments are made where it becomes necessary.
Live-in care provides the very best support for people wishing to be cared for in familiar surroundings. The services provided by Francis House live-in carers in Kempston will be different for each person. A client may need help with simple household tasks such as cleaning, shopping or cooking meals. Alternatively, more complex care may be required, such as medication management, dementia care or PEG feeding.
Our live in care in Kempston is tailored to the needs of each individual, and their family. It could be short-term to allow family carers a break, or part of a care schedule provided by friends and family.
Person-centred care, also known as personalised care, places the individual at the heart of the services being offered. Francis House Homecare employees recognise and respect the individuality of everyone we work with; we take into account their achievements, their background, and their aspirations. The people we care for are supported in the present as we help them to plan for their future.
“That is the essence of personalisation – tailoring care and support to what individuals choose as a means of helping them to live their normal life. People don’t want to be defined by their condition – they are not “suffering from dementia” or “autistic” or “subject to multiple co-morbidities”. They are, first and foremost, individuals with very personal hopes, fears, aspirations and relationships.” Voice, Choice & Control
Our aim with end of life care is to ensure that we fulfil the wishes of the person we are caring for. We provide live-in palliative care to support individuals, and offer them the very best quality of life up until the end. We work in collaboration with district nurses, the continuing healthcare team and PEPS, the Partnership for Excellence in Palliative Support.
Our Live-In Care services for Kempston provides families with a strong support structure at an extremely emotional time. Having someone who will take care of practical tasks in the home allows the family to spend time with their loved one, and make the most the time they have with them.
Francis House live in-care services are available to support people to live independent lives in their home. These are delivered by trained carers who have the versatility and expertise to deliver care and support to people with a variety of conditions. The personalised care services provided are subject to a care plan assessment.
Personal care and grooming
Help with getting ready for the day or retiring to bed
Care during the night
Laundry and cleaning tasks
Monitoring of nutritional intake
Specialist feeding through PEG
Social outings and companionship
Our Care Quality Commission report recognises Francis House Homecare to be providers of a consistently good service. This demonstrates our commitment to taking our responsibilities as care givers seriously, and providing high quality personalised care for everyone we work with.
All the staff at Francis House Homecare complete mandatory initial training, and then ongoing supplementary courses throughout the year. Specialist training may include: managing challenging behaviour, stoma care, dementia, autism, PEG feeding. We also provide training for Positive Behaviour Support planning, and specific mental health conditions.