Francis House Homecare provides a range of services for elderly people who want to receive care and support whilst continuing to live in their own homes. We offer person-centred care which respects clients’ wishes, and offers a sustainable alternative to a residential care home.
All Francis House Homecare clients are assessed and their homes are risk assessed. We also take time to get to get to know our clients and their families. Together we create a unique care package which is regularly reviewed.
Domiciliary care (also known as home care, or hourly care) is ideal for elderly people who require help with a range of tasks in their home. Francis House Homecare professionals offer tailored support to each client. Your care at home could be daily help with the preparation of meals, weekly housekeeping visits, or scheduled phone chats.
Our domiciliary carers are carefully matched to our clients. We take into account who you are as a person in order to provide effective care. You may wish is request a carer who speaks a specific language, or has an understanding of a particular faith.
If you have a relative or loved one who needs one-to-one live-in care, we have specialist carers who can provide it. This may be a short term arrangement, whilst family carers are away on holiday for example, or it may be a long-term arrangement.
Live-in care is available whether you are managing the complex symptoms of dementia, or you need help to recover from surgery, or a stroke. As with all our home care services, Francis House carers will assess each client and evolve an appropriate care package for them.
When someone we love expresses a desire to die in their own home, it’s important to put the right support package in place. Francis House end-of-life care supports their client first and foremost, but we also want to ensure that their family can spend unencumbered time with them.
We work in collaboration with other services, such as the continuing healthcare team, district nurses and Partnership for Excellence in Palliative Support (PEPS). Everything we do is about ensuring our client is comfortable and supported until the end.
Personal care and grooming
Help with getting ready for the day or retiring to bed
Care during the night
Laundry and cleaning tasks
Monitoring of nutritional intake
Specialist feeding through PEG
Social outings and companionship
Our Care Quality Commission (CQC) report recognises Francis House Homecare to be a consistently good provider of care to our clients. All our employees take their responsibilities as as care givers working with elderly people in Bedford seriously. We take pride, therefore, in having been recognised for the quality of our work.
Every Francis House care worker completes mandatory training when starting work with us. They are then required to take ongoing supplementary course every year. We offer specialist training in a number of areas, including: PEG feeding, autism, stoma care, dementia, and managing challenging behaviour. Staff can also take courses related to specific mental health conditions, and Positive Behaviour Support planning.