“Our staff are trained to provide care to individuals who need total assistance with washing, dressing and feeding including PEG feeding.”

LIVE IN CARE

Live-in care can provide constant flexible care and companionship that enables your loved one to remain as independent as possible in their own home.  Live-in carers can provide a very personal and tailored level of support. From providing housekeeping duties such as providing meals, cleaning, and laundry and shopping, to providing additional care for more complex needs such as dementia care, specialist feeding, physical health needs such as hoisting and managing medication. It is also extremely beneficial during end of life care to have that constant presence of care, enabling people to live out their life at home as they wish.

Live-in care can be used on a short-term basis as an alternative to respite, to allow family members or carers to take a break. It can be used for a short period of recovery after returning home from hospital.

We match and introduce carers because it’s important that you feel comfortable and have a good working relationship.

Live-in care doesn’t have to be every day of the year; if a family member provides one week support in the month, then we can provide live-in care for the remaining three weeks.

CHALLENGING BEHAVIOUR

Challenging behaviour can be a barrier to leading a full life. We support individuals to socialise in their community safely and reach their day-to-day goals in life. We understand that when caring for individuals with challenging needs in the community, care needs are never static; they change and evolve as the person grows and develops. Progress doesn’t happen in a straight line, we plan for ups and downs, and we explore and find different ways of working with individual needs.

We take a collaborative approach to managing risk with the service user , and where appropriate, their family, at the centre of the risk management process.Some of the approaches we use to managing challenging behaviour All staff receive training to manager challenging behaviour.

We take a collaborative approach to managing risk with the service user, and where appropriate, their family, at the centre of the risk management process.

Some of the approaches we use to manage challenging behaviour:

All staff receive training to manage challenging behaviour. We always match staff to the service user, looking at similar interests, personality type – outgoing introvert, and any other requirements specified by the service user, such as age group or gender.

Strategies we use to manage risk:

Everyone will have a written risk assessment which incorporates a risk management plan that identifies the level of risk, triggers that can possibly induce the risk behaviour, and early warning signs prior to the risk behaviour becoming apparent. We provide two staff to accompany the individual to social gatherings.

LEARNING DISABILITIES

We support individuals who have learning disabilities to be as independent as possible and to meet their personal goals. Our staff support people on work placement, providing them with that extra level of support required to enable them to work. We enable people to access the community by providing the support they need to keep safe. The care provided is tailored to the individual’s needs; we can provide personal care and assistance with mobility to individuals who need total assistance to access mainstream community activities.

Autism and Asperger’s syndrome

The importance of routine and working with a small team of carers who get to know the individual is crucial for those with autism or Asperger’s. It is important to build trust and develop a therapeutic relationship. It is also vital in the management of identified risks. Our approach is solution focused.

THOSE AFFECTED BY AUTISTIC SPECTRUM DISORDER

Unlike other care agencies, we have full time, reliable and specifically trained staff to offer consistent care and support to those who value and respond well to continuity. We strive to encourage service users to widen their life experiences through our bespoke social inclusion visits. Our staff understand the importance of communication and have the skills to manage what others may deem as

challenging behaviours. This confident approach ensures that service users are actively encouraged to access life enriching activities in a safe and well-managed environment. Our care and support packages will reflect the need of the service user; we understand that these are always subject to changes, but we are able to be responsive in a timely manner, which promotes empowerment for the service user.

Autism and Asperger’s syndrome

The importance of routine and working with a small team of carers who get to know the individual is crucial for those with autism or Asperger’s. It is important to build trust and develop a therapeutic relationship. It is also vital in the management of identified risks. Our approach is solution focused.

MENTAL HEALTH

We specialise in supporting people with serious and enduring mental health problem such psychosis, schizophrenia, schizo-affective disorder, bipolar affective disorder and personality disorder, including those who may also have a dual diagnosis or coexisting condition such as autism. Further, this includes those who may also have a history of non-engagement with services, pose an increased risk to themselves or others and those who may have substance misuse problems.

 

Services we provide :

For those with challenging behaviour we can provide 24 hour support to enable them to live in their own home in the community instead of expensive inpatient and specialist care.

Support with medication management including dealing with side-effects

Monitoring of the service users mental health or other condition and help to manage symptoms

Effective management of the negative and positive symptoms associated with psychosis such as self-neglect, an inability to self- motivate, self-isolation paranoid ideation, persecutory thoughts and anti-social behaviour associated with serious mental health problems.

Support from specialist rehabilitation workers to assess functions and promoting skills acquisition such as employment-seeking skills.

Deep cleaning sessions to enable individuals to live well or move back home from hospital.

Respite – We can provide as little as half an hour to enable carers to take a break.

Assessing and managing risk across all areas including environmental

Assistance with personal care such as dressing, bathing and eating.

Support with social activities and companionship such as attending clubs and meetings.

Support with accessing community resources and services such as a G.P.

Support with practical activities including paying bills and preparing and cooking meals.

END OF LIFE CARE AND PALLIATIVE CARE

The aim of end of life care is always to fulfil the wishes of the person being cared for and to support them to live well until the end.   We work in collaboration with other services such as the continuing healthcare team, district nurses, Partnership for Excellence in Palliative Support (PEPS), to ensure that the person remains at home and is kept as comfortable as possible.

STIGMA AND UNIFORMS

The stigma associated with mental health can make people shy away from having care at home for fear of others knowing they have a mental health problem.  For this reason, our staff do not wear a uniform but dress in smart everyday clothes. We find that this is very important to our younger clients who prefer their care to be discreet. All staff are expected to carry their work ID badges at all times

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